Shipping policy

We aim to process and dispatch all orders within 1 - 2 working days. Once your order has been dispatched it is passed over to the courier and no longer in our control.

UK 48h tracked - 2 to 3 working days

The above time frames are estimates, which may be affected by delays outside of our hands. It is not our responsibility to compensate customers for delays beyond these estimated delivery times.

We are not liable in cases where incorrect shipping details have been provided.. It is upon the customer to provide the correct delivery address.

We will be able to amend this before the item has been shipped out, but cannot be held responsible.

In this event, the parcel will likely be returned to us - we will give you the option to receive a refund or to pay for shipping again and have your package sent to the correct address.

We are committed to providing our customers with a smooth and reliable international shipping experience. Please read our policy carefully before placing your order.

We aim to dispatch all international orders within 2 working days.

All orders are shipped via Royal Mail International Tracked, ensuring secure and trackable delivery.

Estimated delivery times do not include potential delays due to customs clearance. If customs authorities choose to inspect a package, we have no control over the time this may take.

Customers are responsible for understanding and complying with their country's regulations regarding customs duties and taxes.

Each country has its own value threshold for imported goods, above which customs duties and taxes may apply.

Any customs duties, taxes, or clearance fees are the responsibility of the customer and must be paid directly to the relevant authorities.

If a customer refuses to pay customs charges, the package is expected to be returned to us. In such cases, we will issue a refund for the item(s) excluding any shipping costs incurred by us.